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Frequently Asked Questions

Customer support available 24/7 to assist you with Free custom quotes, product information, queries, consultation, order tracking & more.

General Questions

We are a full-range LED display manufacturer. Our lineup covers indoor fine-pitch screens, outdoor high-bright waterproof panels, rental stage screens, fixed commercial displays, transparent, flexible and special-shaped customized LED screens. We support custom pixel pitch and size for diverse project scenarios.
Yes. We offer one-stop ODM & OEM customization. We tailor special sizes, curved/irregular shapes, high refresh, energy-saving functions and branding logos. Our technical team designs exclusive solutions based on your site requirements.
Our LED displays hold CE, FCC, RoHS and IP protection certifications. All products meet global export standards for worldwide shipment and installation.
We carry out strict full-process QC from raw materials to finished goods. Every screen undergoes a 72-hour continuous aging test before shipment. With well-known brand chips, power supplies and control components, our screens have a stable service life of 8–10 years under proper maintenance.

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    About Our Services

    We offer factory-direct prices with transparent quotations. Standard LED screens have no strict MOQ. Lead time is 3–7 working days for regular items, and 7–15 working days for custom & large engineering projects.

    Export orders use fumigation-free plywood cases with foam inner protection to avoid damage during transit. We support sea freight, air freight and express. We can provide full customs documents and work with your nominated forwarder.

    We supply installation drawings, English manuals and remote video guidance. Different product series come with 2–5 years free warranty plus lifetime free technical support. We also offer spare parts support and fast troubleshooting for overseas partners.

    Simply send us your project details: application scenario, screen dimension, viewing distance and budget via website form, email or online chat. Our sales & engineering team will prepare a tailored LED solution and formal quotation within 24 hours.

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